Plumber in Burbank, CA: Burst Pipes, Backed-Up Drains and No Hot Water
A burst pipe, a sewer backup or a water heater that quit at night is urgent plumbing repair that cannot wait for business hours. Call our dispatch line and it routes your call to a plumber serving Burbank, day or night.
Call (818) 280-4874- Licensed, insured plumbers
- Dispatch line answered 24/7
- License details on request
Pick the service that matches what you are seeing
Not sure which one fits? Describe the symptom to the dispatcher and the call is routed to the right plumber.
Leak Detection & Repair
Water bill jumped or a wall feels damp? A meter test comes first, then the plumber traces the source before anything is opened.
See the service →Drain Cleaning & Clogs
One slow drain or the whole house backing up. Clearing a line and checking it with a camera are two different jobs.
See the service →Sewer Line Repair & Replacement
Decide first whether the problem is your lateral or the City main, then whether it needs a spot repair, lining or replacement.
See the service →Water Heater Repair
No hot water, a leaking tank or a pilot that will not stay lit. Repair or replace depends on age, where it leaks and scale buildup.
See the service →Repiping & Pipe Repair
Repeated leaks or pinholes in an older home point to the pipe itself. Ask the plumber to identify the material before any quote.
See the service →Water Damage Restoration
After the water is stopped: extraction, drying, mold testing and the cleanup that follows.
See the service →General plumbing repair for homes and businesses, residential plumbing in houses, condos and apartments, and outdoor plumbing such as exterior faucets and exposed pipes all come through the same dispatch line.
View all 15 plumbing services24-hour plumber in Burbank: call the dispatch line and a plumber serving your area takes it from there
When you call (818) 280-4874, our dispatch line answers around the clock and routes your call to a plumber serving your part of Burbank or the nearby areas listed below. Some calls go to our own plumbers. Others go to independent plumbers in our network, who are responsible for their own work. Burbank CA Plumbing Company is a full-service plumbing company for homes and businesses, so one call covers general plumbing repair, from a dripping faucet to a sewer line.
Tell the dispatcher what you see: where the water is, whether it is still running and where your main shutoff is. Photos help later, but you do not need them to call. If you need a plumber the same day, say so when you call; the dispatcher tells you what is available for your address. The same line takes calls to schedule plumbing service that is not urgent.
Before you call, if it is safe:
- Find your main water shutoff
- Note where the water is and whether it is still running
- Take a photo of the problem or the damage
- Keep everyone away from standing water near outlets
Emergency plumber in Burbank: what to do first when a plumbing problem will not wait
Our dispatch line answers 24 hours a day, including nights, weekends and holidays. These are common plumbing emergencies, and the first steps limit the damage while you call.
| What is happening | First step | Then |
|---|---|---|
| Burst or leaking pipe | Close the main water shutoff valve. | Call the dispatch line. Photograph the damage once it is safe; finding the leak comes after the water is stopped. |
| Sewage backing up into the house | Stop using sinks, tubs and toilets. | Call. A sewer camera inspection shows whether the blockage is on your lateral or at the City main. |
| No water at all | Check your main shutoff and ask neighbors whether their water is off too. | If the whole street is dry, contact Burbank Water and Power. If only your house is, call the dispatch line. |
| Leaking water heater | Turn off its power or gas control, then close the cold-water valve to the tank. | Call. A leak from the tank body often means replacement, and water heater repair is only worth it when the leak is elsewhere. The plumber confirms. |
| Smell of gas | Leave the building right away. | From outside, call your gas utility's emergency line or 911. Call the dispatch line only after the area is safe. |
No arrival time is promised, because it depends on where you are and how busy the network is. The dispatcher tells you what to expect when you call.
Who owns what in Burbank, and what to ask the plumber
The sewer line: yours or the City's?
The City maintains the sewer main under the street. The property owner maintains the lateral that connects the building to it (Burbank Municipal Code 8-1-107). A backup on your side is yours to fix; one that starts at the main is a call to Public Works. Ask the plumber which one the camera shows.
Source: City of Burbank Public Works, Sewer Maintenance, checked October 31, 2026.
Permits: who pulls them
A water heater replacement, a residential repipe, sewer repair and gas piping are permit items at the City's Building & Safety counter or online. Stopping a leak does not need a permit, but replacing concealed pipe does. Ask the plumber who pulls the permit; the inspection that follows is how the City checks the work against the plumbing code.
Source: City of Burbank Community Development, Building Permits, checked October 31, 2026.
Water heater bracing
California requires new and replacement water heaters to be braced or strapped against earthquake motion. If you are getting a new unit through water heater installation and replacement, ask for the bracing on the quote.
Source: California Health and Safety Code section 19211, checked October 31, 2026.
Checking a plumber's license
Work that needs a permit, or that involves workers, must be done by a state-licensed contractor, and plumbing is class C-36. You can check any license on the state board's website or by phone. Plumbers in our network are licensed and insured, and license details are available on request before work begins.
Source: Contractors State License Board, checked October 31, 2026.
Hard water and your heater
Burbank Water and Power's 2025 report lists hardness at an average of 286 ppm, about 16.7 grains per gallon. That scale builds up inside water heaters and on fixtures. Ask about flushing the tank and whether a softener makes sense for your house.
Source: Burbank Water and Power, 2025 Annual Water Quality Report, checked October 31, 2026.
Who supplies the water
Burbank Water and Power supplies Burbank's water from local groundwater blended with imported water. If the whole street has low pressure or no water, call BWP. If only your house does, the problem is likely in your own plumbing and the dispatch line can send a plumber.
Source: Burbank Water and Power, Water Quality Reports, checked October 31, 2026.
residential calls
Commercial and multifamily plumbing calls come through the same line
Burbank has more than 1,000 media and creative companies, along with downtown offices and restaurants, and more than half of the city's homes are rented. A backed-up kitchen line in a restaurant or a leak in a shared riser is not a one-bathroom house call.
Tell the dispatcher it is a commercial or multi-unit property and who is authorized to approve the work. The page on commercial plumbing in Burbank explains what to have ready.
Call (818) 280-4874Burbank neighborhoods, landmarks and nearby areas
Calls from across Burbank and the 17 nearby areas below are routed to a plumber serving that address.
Places in Burbank
- Downtown BurbankDistrict
- Magnolia ParkDistrict
- Media DistrictDistrict
- Airport DistrictDistrict
- Hollywood Burbank AirportAirport
- Burbank Central LibraryLibrary
- Johnny Carson ParkPark
- George Izay ParkPark
- McCambridge ParkPark
- Stough Canyon ParkPark
- DeBell Golf CourseGolf course
Map of Burbank, CA. Calls from the nearby areas below are also routed through the dispatch line.
ZIP codes served by this dispatch network
The dispatcher confirms your address when you call.
Emergency and after-hours plumbing questions
Is a plumber available right now in Burbank?
Yes. Our dispatch line answers 24 hours a day, including nights, weekends and holidays, and routes your call to a plumber serving Burbank. No arrival time is promised, because it depends on where you are and how busy the network is; the dispatcher tells you what to expect for your address. Call (818) 280-4874.
Is it worth an after-hours call, or can it wait until morning?
Call right away for water you cannot stop, sewage coming back into the house, no water at all, a leaking water heater tank, or any smell of gas (leave the building first). It can often wait until morning when the water is shut off at the main and nothing is spreading, such as a slow drip under a sink, one slow drain or a running toilet you can close off at its valve. The dispatcher can help you decide.
My water heater is leaking and I smell gas. Who do I call first?
Leave the house and call your gas utility's emergency line or 911 from outside. Do not call a plumber first, and do not use switches, phones or flames inside. Once the gas utility has made the area safe, call our dispatch line about the heater.
I rent and the leak is serious. Do I call you or my landlord?
Shut off the water at the main if you can, then tell your landlord or property manager right away, because repairs to the building are normally arranged through them. Check your lease for who approves emergency work. If you cannot reach anyone, our dispatch line can still send a plumber to stop the water. Photos of the leak and the damage help everyone involved.
I have no water at all. Is it my pipes or the City?
Check whether your neighbors are also without water and whether your main shutoff valve is fully open. If the whole street is dry, contact Burbank Water and Power, which supplies Burbank's water. If only your house is dry, call our dispatch line and a plumber can check the line and the valve.
More answers are on the plumbing FAQs page.
Plumbing problem in Burbank?
Call our dispatch line. It is answered 24 hours a day, and the dispatcher routes you to a plumber serving your area.
Call (818) 280-4874